Web Developer | Freelance | April 2020 - Present

• Implemented responsive design and improved functionality, resulting in a 30% increase in website traffic, a 15% decrease in bounce rates, and a 95% client satisfaction rate based on feedback surveys regarding website usability and performance.
• Utilized HTML, CSS, JavaScript, and Bootstrap to create visually appealing interfaces, leading to a 20% increase in user engagement, a 10% increase in average session duration, and a 25% boost in conversion rates for client-specific websites.

Web Designer/IT Support | Garden Age Supply | May 2018 - April 2020

• Redesigned and maintained the company's e-commerce websites and product catalog, improving visibility and driving a 25% increase in online orders.
• Optimized web performance and image assets, resulting in a 30% faster load time and higher SEO rankings.
• Collaborated with sales and marketing teams to align web updates with seasonal campaigns and trade show events.
• Integrated online stores and secure payment gateways resulted in a 30% increase in online sales. a 10% decrease in abandoned carts, and seamless transactions with a 99.9% uptime for payment processing systems.

Quality Assurance (QA) Tester | Walt Disney | February 2017 - June 2018

• Detected, validated, and meticulously document software and application flaws in Jira, leading to a 10% increase in issue resolution efficiency.
• Prioritized and executed testing tasks from scripts, resulting in a 15% improvement in testing efficiency. Created additional test scripts as needed.
• Implemented innovative testing strategies that increased the detection of critical issues by 25% during the software testing phase.